Our Reviews

This was my first inspection for my new car and it went smoothly.

Purchasing a vehicle can often feel overwhelming, but working with Michael Vidal at Fairfield Chevrolet turned the entire process into a genuinely enjoyable experience. From the moment I walked into the dealership, Michael greeted me with professionalism, warmth, and a clear commitment to helping me find the right car—not just make a sale. He took the time to understand what I was looking for, answered all my questions with patience and honesty, and never once made me feel pressured. His knowledge of the vehicles on the lot was impressive, and he helped me compare options based on my needs and budget. What really stood out was his transparency—every step of the financing and paperwork was explained clearly, and there were no surprises. Thanks to Michael, I drove off the lot feeling confident and excited about my purchase. If you're looking for a trustworthy, down-to-earth, and genuinely helpful sales professional, I can't recommend Michael Vidal at Fairfield Chevrolet enough. He made what could have been a stressful experience feel smooth, straightforward, and even fun.

The wait was over 2 hours

great experience at the dealership

My appointment went very fast. They’re very nice people very clean place. Don’t have to wait long very nice considerate people.

They treated us good

The dealership made my experience seamless. Cale was prompt with getting information to me. I would do business with Fairfield again and would not hesitate to send my friends and family.

Got me in and out very fast. The service staff are always very helpful and friendly.

Everyone very helpful in the purchase of our new truck

The dealership staff were super helpful and kind. I was able to drop off my car and they completed it by the time I needed my vehicle back as well as gave it a wash. I am very happy with the service I had here.

Service was performed swiftly and in a timely manner.

They were easy to communicate with and were timely. I felt it was a great experience.

Very pleasant

The guys at the counter are not very helpful and full or attitude, was told I could text a number for updates - never got any responses. Please don't act like I am an annoyance for being there that's what pays your bills

Very helpful, answered all my questions.

A very good experience. Very professional, quick service.

My first time at this dealership and wow! The staff are so awesome, I've been car shopping and went to 6 other dealerships prior to coming to Fairfield Chevrolet. I had very poor experiences at the other dealerships. I felt like they were taking advantage of me. However, at Fairfield Chevrolet I felt welcomed. I felt like I wasn't being taken advantage of and everything was explained to me thoroughly. Michael really wowed me with his professionalism, knowledge of the vehicles, his kindness and attention to detail. Michael was very thorough and explained the entire sales process step by step. Michael made sure I was not rushed in selecting a new vehicle. Michael offered all suggestions and discounts that were available to me. Michael and Jen made sure that I left with the peace of mind with GAP insurance and an extended service contract. I also took advantage of the Cilajet ceramic coating to protect my new Chevrolet Trax inside and out. Michael even went out of his way to drive my new car to the rental place so that I can drop off the rental I was driving. I found my new dealership and will be a returning customer for sales and will bring my vehicle in for service. Thank you so much Michael and Fairfield Chevrolet for creating a memorable experience that I'll never ever forget!!! Definitely the best dealership around! I'll spread the word and make sure everyone comes to see Michael and Fairfield Chevrolet for all of their vehicle needs.

Had issues with the car that I could not drive it without unhooking the battery when I went anywhere and was told I’d have to wait a week for an appointment without be able to get a loaner vehicle or two weeks with the possibility of be able to get a loaner vehicle. We are paying for all the extra warranty and couldn’t get proper assistance with this. We had to rent a vehicle and was laughed at when asked about getting any reimbursement for the rental. The service manager didn’t even want to hear what the problem was with the vehicle in the first place, just said we can’t get it in for a week to two weeks. Very unprofessional.

The service department were very professional, friendly, timely and quick to answer any questions that I had. I highly recommend them.

Always friendly and excellent service.

Service hours not as marked on entrance.

Great service

Easy in and easy out. Inspection done.

Very timely.

I think $120+ is very expensive for tire rotation and oil change

We had a great experience. We will definitely use this dealership again . Friendly staff, very helpful.

It was fine

I love my trail blazer!! Tony is a great salesman!!!

Courteous, friendly and expedient staff. I was on my way home in no time!

All questions were answered and were very helpful. They worked with us and met our needs on both our old truck and new. Highly recommended. Thanx again

Working with Matt and Jennifer was great!!! Quickest and best car buying experience that I have ever had.

The people are great! I just wish I had a better experience with my 2021 Chevy Silverado.

It was a great experience.

Great service

Amazing experience

Second time purchasing in about a year. Cale Wary makes the car buying process fun. He is a car guy and gets excited with me about the cars I buy. My wife and I have a wonderful time every time we get to finance with Jennifer Long. My wife hates buying cars with me as we do it more often then we should but I can tell Jen has been her favorite person to work with.

Mike was a good salesman along with Cody has general manager

Zachary in service did a great job with my truck.

Michael Vidal was extremely helpful we give him a 5 star rating!!!

Keeps us updated on the process of appointment by text but will come talk to you if there is an issue. Very friendly.

Tony was very helpful

Had vehicle down when I was told they would.

We get all of our vehicles from this dealership--always a smooth process before and after the sale.

Michael was fabulous. He was very responsive to my inquiries and immediately acted on my requests. I had two vehicles I was interested in, one which was at the Montgomery location. He took time out of his schedule and drove me to the location so that I could look at it. He made an appointment for the following morning so my husband could look at it. When we decided to purchase it, arrangements were made to apply the cilajet that day so we would not have to be inconvenienced with coming back. A few days after the purchase he checked in to see how we liked the vehicle and if we needed anything additional.

Excellent service in a timely manner….

I took my Tahoe in 15 mins earlier it only took about an half hour for oil change tire rotation payed the bill then I went about my business.

Work started at appointment time, no issues at all

My son brought the car in for an inspection and an oil change. He came home and only the oil change was done. I called and they said yeah we forgot the inspection. We had to drive the car back after they got done with lunch to have the inspection done

Best car buying experience I’ve ever had. My salesman, Nate Rossey, was awesome!!! He was so organized and on top of things. He is a true gentleman.

I have a MAJOR oil leak.

All the people from Fairfield Chevrolet treated me very well, thank you salesman and service team.

Good people

It is good

Fast and courteous

everyone was so helpful

Excellent treatment by sales staff.

They got me on at the last minute. Had an emergency trip to make. Great friendly staff.

Inspection done in timely manner

Excellent communication, explained what was wrong and promptly fixed my truck

Excellent service!!! We are very pleased.

Matt was the best sailsman I've ever felt with. He was not pushing me in any way. Very polite and professional and very laid back. Really an enjoyable experience. Ty so much Matt.

I came in before my 12:30 pm appointment on Wednesday gave the guy my car remote and went into the room to wait til my car was done.

From the moment we visited Fairfield Chevrolet/Cadillac dealership, Our experience has been the best ever! Everyone of your staff has been super friendly, professional, and very helpful , with any and all questions we have had. We love the car and clearly know we can count on anyone at Fairfield to help when we need assistance of any nature. Thank you all for such a great experience! John and Connie White

Absolutely disgusted with the recent services I’ve been given dealing with the service department. Don’t listen to my issues. Just change parts that aren’t relevant to why it was there without contacting me and expecting me to pay, than after the 4th time there and pointing out the sound to the mechanic he’s like oh that sound. I plan to never do business with this franchise again

great service

Did good job

I was looking to upgrade my '22 Colorado and Fairfield had a '26 Trail Boss in transit. Sales staff, sales manager and office personnel were very helpful and made the purchase so easy. Very professional and easy going. And by the way, the Colorado is awesome! Frank Dombroski

Found a truck with the features I had asked for and when I was concerned with the painted bumper chipping they agreed to have it plastic covered I did think I should have gotten more for my trade

Fantastic Experience! I dropped my vehicle off for service at the start of the day and it was finished by the end of my work day ready to be picked up. All at a reasonable price!